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Intelligent Computing Series of Products

Our Intelligent Computing Series features five cutting-edge products that harness advanced computing power to collaboratively shape a smarter future.

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AIDC

AINET

AISI

AICLOUD

Global Cloud Communication

Global Cloud Communication is a one-stop intelligent customer service platform designed for enterprises. Powered by industry-specific large language models, Global Cloud Communication integrates advanced tools such as intelligent navigation, outbound calling, text-based customer service, agent assistance, voice analytics, and coaching. These capabilities enable human-like interactions, precise intent recognition, and improved service efficiency, helping businesses optimize customer experience while reducing operational costs.

Benefits of Global Cloud Communication

Omnichannel Coverage

Unified management across all channels ensures service consistency, with over 95% accuracy in information delivery.

Cost Efficiency

Reduces customer service costs by 30% to 50% while enabling 24/7 operations.

Enhanced Customer Satisfaction

Boosts satisfaction rates by 20% to 35%, significantly improving user experience.

Accurate Quality Control

Enables full quality inspection, replacing manual sampling and identifying abnormal conversations to ensure service quality.

Global Cloud Communication Cloud Communication

AI-driven

Smart Customer Service

One-Stop Issue Handling

Global Delivery

More than 200 partner operators with a cloud-based intelligent call center platform.
Customer service seats in global hotspot regions - 16 workplace locations delivering services, covering key overseas markets
Cloud-based platform - cloud-based intelligent call center platform

Service Content:

Intelligent Ticket

Agent Knowledge Base

Intelligent Q&A

AI Quality Inspection

AI Outbound Calling

Application Scenarios

E-Government, Cross-Border LogisticsAutomobile Export, Cross-Border E-Commerce

Customer Inquiry

Let us know your needs, our team will provide you professional consultation and devise customized solution to fit your business expansion.

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